When the Going Gets Rural: Five Challenges TAPs Can’t Escape

Across rural America and U.S. held territories, Rural Community Assistance Partnership (RCAP) Technical Assistance Providers (TAPs) help rural communities navigate complex bureaucracies, secure project funding, and implement infrastructure projects vital to regional economies. However, TAPs face unique challenges that make their jobs incredibly difficult. Despite these challenges, dedicated rural development specialists understand their critical role as a lifeline connecting communities with the resources they need. 

From the banks of the Colorado River to the archipelagos of Micronesia, Rural Community Assistance Corporation (RCAC)– the Western RCAP – serves a remarkably diverse region. Regardless of the specific culture or geography, the communities RCAC assists often confront the same basic challenges. Here are five of the most typical challenges TAPs encounter. 

1. Tech Time Warp 

Due to spotty internet in rural communities, TAPs find themselves dusting off fax machines, googling a tutorial on how to use one, or becoming an in-person courier, hand-delivering documents so the utilities you assist don’t miss critical application deadlines. Advocating for better connectivity is a long-term battle being fought on various levels, but in the meantime, TAPs should be prepared to deal with the same technological frustrations rural water operators face.  

2. Capacity   

Finding qualified engineers, contractors and other professionals to work in remote rural areas is its own challenge. Communities regularly face overpriced, substandard services and long delays when searching for reliable vendors. TAPs can often expect to spend significant time helping communities navigate the procurement process, vetting bidders, and ensuring that projects are technically sound. TAPs may also find themselves mediating disputes, acting as a watchdog to protect community interests, and providing impromptu project management seminars. Additionally, TAPs may arrive on-site expecting a formal office but instead find yourself working with a few volunteers, juggling their board duties with full-time jobs or businesses or busy lives of their own, including other community leadership roles. In the most basic level, these communities lack capacity for managing major infrastructure projects. Your ability to adapt is crucial. 

 3. Jumping Through Hoops While Drowning in Acronyms (JTHWDA) 

Navigating the labyrinth of federal, state, and local regulations is a formidable task, even for seasoned TAPs. In chronically under-resourced rural areas, the process becomes even more daunting. The alphabet soup of acronyms – RUS, SDWA, CWSRF, TTHM, VOCs and countless others– becomes a second language that takes significant time and effort to master. Understanding the nuances of agency procedures, interpreting timelines and adapting to an ever-evolving regulatory landscape requires specialized expertise and relentless dedication. 

Technological constraints can add another layer of complexity; online portals designed to aid the application process often require extensive navigation and troubleshooting due to their design, shifting requirements and occasional technical glitches. The TAP’s ability to navigate these challenges is a vital skill and critical for assisting rural communities to secure the support they need.  

4. Perseverance Is Your Friend 

Rural communities facing wastewater system failure have no time to spare; when things are not maintained, systems are exposed to potential regulatory fines and public health risks, resulting in cascading economic consequences that can destabilize entire local economies. Securing funding, getting regulatory approvals, and finishing construction projects can take an agonizingly long time. The ability to manage expectations, advocate tirelessly for action, and celebrate even incremental progress is essential for project success and community morale – not to mention your sense of purpose and mental health. Remember: the road to success isn’t always straightforward, and the biggest wins can come from overcoming unexpected setbacks in a slow and steady manner. 

5. Empty Pockets, Full Potential 

Rural communities bear the brunt of historical neglect, underinvestment, and other structural barriers that continuously limit access to capital and professional expertise. These factors make it tough to keep basic services running and aggravate rural communities’ inherent disadvantages in a playing field heavily skewed in favor of more urbanized, affluent regions. 

To effectively tackle these problems, it’s important to understand the historical contexts and inequities that continue to shape rural communities – and their proven track record of finding creative solutions with limited means. This is crucial for crafting strategies that mitigate immediate challenges and pave the way for sustainable development over the long haul. 

Rural communities embody a spirit of resourcefulness and determination that can spark remarkable growth when given the right opportunities. By partnering with organizations like RCAP, these communities leverage their strengths, develop strategies for positive change, and energetically build a future where they flourish on their own terms. 

This article is funded under RCAP’s EPA NPA 2 2022 – 2024 grant.